Mediation

The Pacific ADR Mediation Process

We Care About Your Clients. We Are Always Prepared. We Never Give Up.
If The Case Doesn’t Settle At Mediation, We Follow Up Until It Does.

The power of customer service only Pacific ADR mediators deliver.

At Pacific ADR, mediation is not limited to just a half day or a day-long session. Mediation is a process which involves methodology, patience, and know-how. A process at which our mediators and case managers excel.

Our hard work and excellent customer service is diligent at every step of the way, from our pre-mediation phone calls and preparation, to our post-mediation follow-up. When choosing to mediate with Pacific ADR, our clients can have faith that we will help them arrive at the best possible outcome to their dispute.

As the first women owned and operated provider of mediation and other ADR services, we are empathetic to the tribulations of ongoing litigation. We seek to provide our clients with personalized service by drawing on our team's decades of experience in successfully resolving cases of every type and size.

Pacific ADR Mediators and Arbitrators have experience in the following practice areas:

PERSONAL INJURY
CONSTRUCTION
REAL ESTATE
MEDICAL MALPRACTICE
PHARMACEUTICALS
DISCRIMINATION
EMPLOYMENT
INSURANCE RECOVERY
INSURANCE BAD FAITH
CIVIL RIGHTS

ENTITY DEFENSE
SEXUAL ASSAULT
CONTRACT DISPUTES
COMMERCIAL LITIGATION
CONSTITUTIONAL LAW
CONSUMER PROTECTION
ENTITY FORMATION / START UPS
BUSINESS DISPUTES
INTELLECTUAL PROPERTY
FAMILY LAW

Mediation Options

Pacific ADR Mediators are available to resolve disputes remotely. We offer a number of videoconference options for mediations amid the COVID-19 Pandemic. Safety is our number one priority when resolving disputes, and all of our mediations and arbitrations will be taking place via Video or Teleconference technology for the foreseeable future. Please contact us for more information about virtual options for your next dispute.

If you wish to mediate in-person please contact us at: info@pacific-adr.com or call us at 206.825.4414

Click Here For our Mediation Fees & Pricing

All of our Mediation services include:

Pre-Mediation Phone / Video Calls

Pacific ADR mediators always schedule pre-mediation calls with Counsel and Clients in order to discuss:

crafting a mediation process tailored to the dispute
when the mediation should take place and who should participate
whether opening statements will be allowed and how information will be exchanged
topics the mediator should be made aware of that may/may not be included in the written statements

During the Mediation Session

Using their exceptional interpersonal and people skills, Pacific ADR mediators listen to all parties' perspectives, and then quickly evaluate party dynamics to establish rapport which allows them to focus on:

the issues in the dispute and what may motivate each party to settle
making observations to behavior dynamics and when appropriate, assisting both sides in assessing risk, overcoming impasse
pursuing creative, collaborative solutions which are consistent with the facts of the dispute
attempt to preserve mutual interests of the parties and salvage ongoing relationships
ensuring that all parties feel they have been heard and that all reasonable prospects for settlement have been considered
guiding parties towards a mutually agreeable resolution

Post-Mediation Follow Up

In the event that the conflict is not resolved during the mediation session, Pacific ADR mediators are tenacious in their follow up. They make every effort to keep parties engaged in the post-mediation process and stay focused on achieving a resolution. Our Mediators will persist until the case settles or every conceivable option to achieve settlement has been exhausted.